Lin LI - English & Mandarin
Psychologist
Principal Specialist Behaviour Support Clinician
Lin is a Registered Psychologist and Specialist Positive Behaviour Support Clinician with almost 20 years of experience supporting individuals with complex behavioural, mental health, and rehabilitation needs. Lin provides evidence-based psychological therapies, including Cognitive Behaviour Therapy (CBT), Acceptance and Commitment Therapy (ACT), trauma-informed care, and CBT for insomnia, as well as psychological assessments such as cognitive assessments and ADHD assessments.
Lin’s professional background spans public and private hospital settings, community mental health services, disability and non-profit organisations, schools, residential services, and private practice. Lin has worked with children, adolescents, adults, and the elderly (including Dementia), supporting people living with mental health conditions, disability, or both.
With an academic background in medical, psychology and extensive hands-on experience in clinical and rehabilitation settings, Lin offers a strong foundation in counselling, mental health assessment, and intervention. Her work includes therapeutic counselling for individuals and families, comprehensive behavioural and mental health assessment, development of practical support strategies, risk and crisis assessment, and collaboration with families, carers, and multidisciplinary teams to improve quality of life and promote meaningful outcomes.
Lin takes a bio-psycho-social and person-centred approach, aiming to understand the whole person and work collaboratively with their support network to build safety, wellbeing, independence, and lasting positive change.
首席行为支持临床师
Lin 是一位注册心理学家及高级积极行为支持临床师，拥有近 20 年经验，长期为具有复杂行为、心理健康及康复需求的人士提供支持。Lin 提供循证心理治疗，包括认知行为疗法（CBT）、接纳与承诺疗法（ACT）、创伤知情照护以及失眠认知行为治疗（CBT-I），同时也提供心理评估服务，例如认知评估和 ADHD 评估。
Lin 的专业经历涵盖公立及私立医院、社区心理健康服务、残障及非营利机构、学校、住宿服务以及私人执业等多个领域。她与儿童、青少年，成人及老年人（老年痴呆症）工作，为有心理健康问题、残障或两者兼有的人士提供支持。
凭借医学与心理学的学术背景，以及在临床和康复环境中的丰富实务经验，Lin 在心理辅导、心理健康评估及干预方面具备扎实基础。她的工作内容包括为个人及家庭提供治疗性辅导、开展全面的行为及心理健康评估、制定切实可行的支持策略、进行风险与危机评估，并与家属、照顾者及多学科团队合作，以提升个体生活质量并促进有意义的干预成效。
Lin 采取生物—心理—社会整合及以人为本的工作方式，致力于全面理解每一位服务对象，并与其支持网络协作，共同促进安全、福祉、独立性，以及持久而积极的改变。
Lulu Xu - English & Mandarin
Behaviour Support Clinician
Nurse Consultant
Lulu Xu is a Positive Behaviour Support Practitioner with extensive experience in the disability and NDIS sector. She has worked in the disability field for around nine years before the NDIS, and has continued working in this sector since the NDIS was introduced.
Over the years, Lulu has worked in a range of roles, including Disability Nurse Consultant, Disability Health and Clinical Advisor, and Teacher in the Diploma of Nursing. This background has given her a strong understanding of disability support, health-related needs, risk management, staff training, and the day-to-day realities faced by participants, families, and support teams.
In her behaviour support work, Lulu supports people with complex needs, including autism, intellectual disability, psychosocial disability, communication difficulties, emotional regulation challenges, and behaviours of concern. Her approach is practical, person-centred, and respectful. She takes time to understand the person behind the behaviour, including their communication, health, sensory needs, routines, relationships, and environment.
Lulu is experienced in completing observations, reviewing incident information, identifying behaviour patterns, developing positive behaviour support strategies, and working closely with families, support workers, support coordinators, allied health professionals, schools, day programs, and accommodation teams.
Her goal is to provide behaviour support that is realistic, meaningful, and focused on improving safety, quality of life, dignity, and confidence for both the participant and the people supporting them.
行为支持临床师
Lulu Xu 是一名正向行为支持师（Positive Behaviour Support Practitioner），在残障服务及 NDIS 领域拥有丰富的专业经验。在 NDIS 推行之前，她已在残障服务行业工作约九年，并在 NDIS 实施后持续深耕于该领域。
多年来，Lulu 曾担任多个专业职位，包括残障护理顾问（Disability Nurse Consultant）、残障健康与临床顾问（Disability Health and Clinical Advisor）以及护理文凭课程讲师（Teacher in the Diploma of Nursing）。这些丰富的工作经历使她对残障人士支持服务、健康照护需求、风险管理、员工培训，以及参与者、家庭和支持团队在日常生活中所面临的挑战有着深入的理解。
在正向行为支持工作中，Lulu 主要协助具有复杂支持需求的参与者，包括自闭症谱系障碍（Autism）、智力障碍（Intellectual Disability）、心理社会障碍（Psychosocial Disability）、沟通困难、情绪调节困难以及具有挑战性行为（Behaviours of Concern）的人士。
Lulu 秉持以人为本（Person-Centred）、务实且尊重个体差异的服务理念。她重视了解行为背后的原因，深入认识每位参与者的沟通方式、健康状况、感觉统合需求、生活规律、人际关系及生活环境，从整体角度理解其行为表现。
Lulu 擅长进行行为观察、分析事件记录、识别行为模式、制定正向行为支持策略，并与家属、支持工作人员、支持协调员、各类专职治疗师（Allied Health Professionals）、学校、日间服务机构及住宿服务团队保持紧密合作，共同建立一致且有效的支持方式。
她致力于提供切合实际、具意义且可持续实施的正向行为支持服务，帮助参与者提升安全、生活品质、尊严与自主能力，同时也增强家庭及支持团队照顾参与者的信心与能力。